MountainbikingPadre
1102
40
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#it is not #fun. Most of the time. Except you're ready to become a real BOFH.
Aug 12, 2024 5:41 PM
MountainbikingPadre
1102
40
3
#it is not #fun. Most of the time. Except you're ready to become a real BOFH.
darthstormer
I'm both happy and occasionally frustrated that I work with a really good QA team. "This is a footpath....why are you landing a 747 on it?!?" "Because customers do that kind of shit to us!"
Skuggen
sosume
Somebody reads theregister.co.uk
DirkOrion
The tester would've kicked the ticket back. "Sides to not match surrounding rock face, please re-do."
realrealluckless
"Unable to reproduce, closing ticket"
Ekibwurm
management's orders..
realrealluckless
As a software developer I feel like a more accurate description would be more of an engineer looking at the bridge, running test loads over it, certifying it as suited for task... The users will then come up to the bridge, turn to the right, try to run up the hill, flip over, and smash through the bridge...
[Totally not feeling salty today over a client whining their custom software is working exactly as they asked for it to, but not in the way they actually wanted it to...]
Zetor
Nah. Engineer tests every bolt and every plank, then put it all together, and then when it collapses: "I don't get it, it passed every test"
Skuggen
Users _will_ try to do things you haven't thought of. That needs to be part of the development process.
MountainbikingPadre
So, business as usual, my dear comorade?
realrealluckless
Yes.
We propose something. Client says no, do it to our specifications we paid some other group to produce. Client gets their software that passes all tests and meets their specifications, and then complains it doesn't work as per the original proposal.
I don't mind when wholly private companies pull this stunt and pay for for change requests. But it bugs me when it starts involving tax dollars.
goodbyeitwasfunwhileitlasted
I find that users are often really upset when you give them exactly what they asked for but they didn't realize they didn't actually want that at all, and they think you should have read their minds to know what they actually wanted.
realrealluckless
Oh, this case 'gets better', as they are currently complaining that a function is working the way they described it and demanded it function,... And NOT the way our business analysis team originally designed and proposed as the functionality...